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Business Systems Analyst

JOB SUMMARY:
Works as a liaison between various business units and IT as defined by the above manager. Expectations of the Business System Analyst II will require business process documentation, business process consulting, analysis and re-engineering. They also design custom applications or extensions to existing applications which are tailored to their organization's tasks. The business analyst is also expected to participate in business application selection and lifecycle management. Additionally, a Business System Analyst may be required to participate on cross-functional projects, and assist in business case and budget creation.
ESSENTIAL/PRIMARY DUTIES:
Serve as a liaison between the business and IT to provide technical and business solutions that meet user needs, including internal & external business customers, management, application teams, and vendors.
Analyze and understand business operations' strengths and weaknesses to identify opportunities for improving processes and functions.
Under general supervision, formulate and define system scope and objectives through research as well as an understanding of the applicable business systems and industry requirements and best practices.
Document and analyze business processes and develop detailed, user requirements and functional specification documents
Strong process management, analytical skills, and experience in quality assurance testing
Manage requests for changes based on business needs
Supports UAT, and other types of testing, by partnering with the GPO
Provide ad-hoc reporting and analysis
Leverage MPS principles to restore flow and to increase process efficiency and effectiveness
Establish working relationships at all levels with internal and external parties demonstrating the ability to build trust
Participate in the creation and maintenance of policies, procedures, and documentation
Possess expert knowledge of the business units they are supporting and understands IT systems and capabilities.
Helps educate IT on the direction of the business, and has a good understanding of technology trends in order to develop solutions for the business units supported that enhance the competitive edge of the enterprise.
Resolves issues of moderate to high complexity; explores alternative ways of meeting user requirements through improved process
Serves as liaison between technical and non-technical positions
Understand information, technical, and organization architecture
Communicates effectively with various levels of management
Participates on projects as a key team member
Manage projects across multiple domains
Performs other analyst duties as assigned.
SECONDARY DUTIES:
Not Applicable
EDUCATION and/or EXPERIENCE:
Bachelor's degree from a four-year college or university or equivalent work experience
Minimum 5 years work experience as a Business Systems Analyst in multiple business areas
Minimum 2 years work experience with Midmark ERP, PLM, and other critical business process applications.
Experience across multiple modules/areas of Midmark's current ERP, PLM, and other critical business process applications; including interfaces, APIs, and tools specifically to support configured products.
Expert PL/SQL knowledge and understands relational database concepts
COMPETENCY/SKILL REQUIREMENTS:
Excellent debugging and troubleshooting skills
Strong analytical skills
Exceptional communication skills, able to communicate effectively with both technical and business users
Strong presentation skills
Manufacturing and service company experience a plus
Ability to effectively facilitate team and customer meetings
Project management skills a plus
SUPERVISORY RESPONSIBILITIES:
None



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